Refund Policy

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Refund Policy

Thank you for choosing Casa XPRT for your service needs. We strive to deliver exceptional services to all our customers. Please read our refund policy carefully before booking any services.

Refund Policy Overview:

  • Casa XPRT does not offer refunds on any services booked.
  • All bookings are considered final once confirmed.

Cancellation Policy:

  • If you need to cancel a service booking, please do so at least 24 hours before the scheduled appointment.
  • Cancellations made within the specified time frame may be eligible for rescheduling, subject to availability.

Exceptions:

  • In the event of unforeseen circumstances or unavoidable cancellations by Casa XPRT, such as technician unavailability or emergencies, we will work with you to reschedule the service or provide alternative solutions.
  • If a service cannot be completed due to factors beyond our control, such as incomplete information provided by the customer or inaccessible premises, Casa XPRT reserves the right to retain any booking fees or deposits paid.

Customer Satisfaction Guarantee:

  • Casa XPRT is committed to ensuring your satisfaction with our services. If you are not completely satisfied with the quality of the service provided, please contact us within 24 hours of the service completion.
  • We will make every effort to address your concerns and may offer to redo the service at no additional cost or provide alternative solutions, depending on the nature of the issue.

Contact Us:

If you have any questions or concerns about our refund policy, please contact our customer service team at customerservices@casaxprt.com or +91 92978 84500. We are here to assist you and ensure your satisfaction with every service booked.

Changes to Refund Policy:

Casa XPRT reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting to the website.

Thank you for choosing Casa XPRT for your service needs. We appreciate the opportunity to serve you.